On Thursday, May 10, 2018, 3:52 PM, Scott Klement <sk@xxxxxxxxxxxxxxxx> wrote:
Hi Ray,
The reason for the timeout is that the server doesn´t appear to be
sending you all of the data it promised. You can see this in the log:
Content-Length: 187
{"field":"value"}
It is promising to send 187 characters, but the string it´s sending is
only 17, so HTTPAPI is waiting for the other 170 characters. It will
wait until the server sends them, or until the timeout occurs.
'SK
On 5/10/2018 1:19 PM, Raymond Kanemeier wrote:
> We interface with a 3rd party software provider using restful http
> services (json body). We implemented HTTPAPI to handle the restful
> calls with yajl to generate and parse json. For the most part, this
> works perfectly. However, we are encountering a lot of issues where
> the http_req will time out after "so many seconds" but the 3rd party
> service provider claims they sent a response back. Here is a scenario:
>
> globalTimeout = 330;
>
> returnCode = http_setOption('timeout':%char(globalTimeout));
>
> httpApireturnCode = http_req( 'POST'
> : serviceUrl
> : *omit
> : globalJsonResponse
> : *omit
> : globalJsonRequest
> : 'application/json' );
>
> httpStatusMsg = http_error(httpApiErrorCode:httpStatus);
>
> if httpStatusMsg = HTTP_TIMEOUT_MSG;
> // log timeout message in local log file
> endif;
>
>
> The 3rd party service provider showed us their logs for a specific
> request and their logs "seem" to show that they responded in 60
> seconds with an http status of 200 with a proper json body response.
> I could post their log but it contains a lot of confidential
> information that would need to be stripped out before I could post
> it. I'll be happy to do so if anyone needs to see it. Here is the
> HTTPAPI log (ignoring the initial portion of the log showing ssl etc):
>
> POST /restful/services/path/service1 HTTP/1.1
> Host: thirdparty.restfulservices.com:443
> User-Agent: http-api/1.34
> Content-Type: application/json
> Content-Length: 187
> Authorization: XYz123
>
> senddoc(): entered
> {"field":"value"}
> recvresp(): entered
> etError() #43: CommSSL_Read: timeout!
> recvresp(): end with timeout
> http_close(): entered
>
>
> Any clues on how to troubleshoot this with the 3rd party service provider?
>
>
>
> Raymond K
>
>
--
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